Order overview

EDI order overview

Using EDI (Electronic Data Interchange), the ordering process and processing can be automated and improved. Purchase orders and their response documents such as the order confirmation, delivery confirmation and invoice are transmitted and processed electronically and automatically with EDI.

This has significant benefits for you in terms of optimising your business processes. Processes in sales and distribution, procurement or accounting are shortened and simultaneously simplified. And it all costs you nothing at all! We can provide the ideal solution for you depending on the size of your company and the order volume. Find out more about the different options and apply for your desired connection.

EDI ordering process

You as customer transmit the order to our SFTP as an XML file. We provide you with login details comprising a user name and password for the purpose. We then import and check the order. If the order cannot be processed automatically, for example because important data such as item, price, or delivery address is missing or invalid, the order is reviewed by a sales representative. This person will contact you directly if necessary to clarify the circumstances and the further procedure.

If all information is available and correct, the order is automatically processed further in our company. You will then receive the order confirmation.

As soon as our logistics department has picked out and dispatched the items of your order, our system generates the delivery confirmation together with the invoice. This shows when the order was dispatched.

EDI for own use

As a rule, most customers order items for their own use or for sale in their own store. The delivery address corresponds to the billing address and the order is sent with the invoice in the package.

EDI direct delivery

If you operate an online shop or want to send orders directly to your customer, we offer you the possibility of sending the order directly to the end customer by means of direct delivery. Here, the invoice is sent to you as the seller, and the end customer receives a delivery note in the package without price information. You can even provide us with your logo to print on the delivery note.

PDF invoice

In addition to the invoice in XML format, we can also offer you the invoice as a PDF file on the SFTP. This gives you the possibility of additionally archiving the invoice or making it available for your accounting department.